FAQs

FAQs

  • Can I book onto a Cloud as an individual?

    Our Clouds are available for a minium of 4 people, whether that be friendship groups, families, support groups, or a combination of all three.   However, for individuals wishing to attend local Cloud sessions, please email your details (including location) and we'll get in touch when there is availability in your area.  Alternatively you can enquire about our Home Visit Service (subject to location). 

  • Is a Cloud just a massage course?

    Not at all.  Our Clouds offer a complete set of sensory tools, as well as relaxation techniques to help remove stress, overcome trauma and grief and build deeper connections. Our massage technique is the foundation upon which everything comes together.

  • Will I be required to participate?

    Yes, participation is essential not only to learn the massage routine, but also to connect and appreciate the benefits of positive interaction with others.  This will reinforce the therapeutic support.  But don't worry, most people are shy initially.  Our approach is very gentle and supportive and honestly the experience is more uplifting and enjoyable than anything else.

  • Do I receive a massage qualification?

    No. The massage technique is designed simply to use as a communication tool.  It's for family and friends and so a formal qualification is unnecessary.  In respect of care organisations, staff should have liability insurance for the use of creams and lotions  and can easily introduce the massage routine into a personal care setting.

  • Is the massage safe to use?

    Yes, the hand and arm massage pressure is very gentle, specifically designed to be used as a communicative and uplifiting tool.  We do provide a list of contraindications, where massage may not be recommended, both for attendees and at home on their cared-for.

  • What oils will I need?

    We supply the oils during the sessions.  We use a combination of different oils, apart from nut oils.  Our main carrier oil is soya bean and wheatgerm oil (blended with a small amount of true lavender oil).  We also have coconut oil and grapeseed for those not wishing to use lavender.  We will cover the oils recommended for home use during the session.

  • What if I have an allergy to any of the products?

    We will offer a list of contraindications to all participants attending.  Included will be a list of the essential oils vaporised throughout the session.  In general we use very gentle therapeutic oils and apart from Lavender (unless not considered  appropriate for use), no other essential oils will be used upon the skin of any attendee.

  • How long is the Cloud session and how many will I have to attend?

    Our Cloud sessions last around two hours; our larger groups may take a little extra, as we want to ensure everybody is familiar with the massage routine.  Attending just one Cloud session will give you all you need to set up a therapeutic environment, allowing for a deeper connection to the person you care for.

  • Can the person I am caring for attend the Dementia Clouds?

    Unfortunately we do not recommend attendance of a person with dementia, simply because our clouds are offering support, respite and a skill-based learning environment for the carer.  We do offer home visits for families, where the person with dementia may participate.  For organisations, we can adapt a Cloud session for families and those in the early stages of dementia, but these would be extended in time, with smaller groups and at a higher cost.  

  • Can I take photos or record video during the session?

    No, unless specifically requested by an organisation and agreed with all participants.  Some of our Clouds cover delicate subjects and we make the environment as safe and as supportive as possible.  It is a requirement all mobile phones are switched off during a Cloud session, or on silent mode. (NB - The photos and videos on our website were agreed with organisations, dementia families and young carers beforehand, in order to bring awareness to funding campaigns and services)

  • Do I receive any support from Caring Clouds following my attendance?

    Yes.  Attending a Cloud session entitles you a Caring Cloud Membership Service.  This gives access to, amongst other benefits, support by email with any concerns in using your tools at home and for others.  Also we welcome contact from all those who have attended. We encourage journalling and feedback of any positive experiences whilst using our tools.

Should you have any further questions, please get in touch.

 

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